Cancellations

Can I cancel my ticket?
You can find the cancellation conditions (including estimate costs) of your booking in your ticket e-mail and in MyTrips. Unfortunately, in most cases no re...
Thu, 22 Jan, 2026 at 5:02 PM
When can I expect my refund?
When you confirm the cancellation of your booking, we will start the refund process with the airline right away. It can take up to 6 weeks* before the a...
Wed, 23 Mar, 2022 at 2:19 PM