It may happen that your flight is delayed, overbooked, or even canceled. The airline operating the flight (the “operating carrier”) is legally responsible...

Whether you can change your flight depends on the type of ticket and the airline’s conditions. In your ticket email and via MijnTix, you can see if your boo...

To use this insurance, you first pay for the flight change yourself, and then submit a claim to the insurer (Europ Assistance). Be sure to read the policy a...

A denied ESTA application or visa is of course very unfortunate, especially if your flight is already booked. Below you can read what your options are and w...